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ABOUT

Smart, Affordable Products

Return AND Cancellation Policy

Return Policy

In case the item is damaged in transit, please Email us @ riaafashions@gmail.com  or whatsapp us with an opening videos (we do not accept without opening video) and also the full pictures what you received with packing. If it is considerable, We will give you a complete refund or Customers can select the same item if it is available in stock or can choose any other item of at least equal value of the original item and We will process your refund once we get the item back. Email us your account details (Modes of refund are  zelle/cashapp/venmo) and allow  us 24 hours to process the refund.  You will have to return the package on your own.

Note: All CLEARANCE ITEMS or SALE ITEMS purchased are final sales and cannot be exchanged or returned for a refund.

Cancellation Policy

The placed order cannot be cancelled or exchanged with other product 
Return or Exchange will not be available for below scenarios

Note: Our premium artificial jewelry are mostly handmade so, there might be small human errors which shall not be eligible for return or exchange

We take all photos in house in a clear light with premium lenses. Having said that there might be slight changes in color as it depends on monitor or phone screen resolution and color settings. We don’t take return if you feel there is color differences

  • If earrings stem is bent. We sometime purposefully bend the stem in order to avoid damage, which can be easily straightened up with out any tools

  • If stones are fallen because of transit. This can be fixed with glue

  • If rings are detached and beads are fallen it can be fixed easily

  • If connecting rings are opened during transit, which can be fixed

  • If you feel product is large for you or if you are not satisfied with product

  • If bangle size you ordered doesn’t fit

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